Quality indicators

At the end of 2014, the Board of Directors of PAQS had given its approval for the development of a common set of indicators intended to support continuous improvement processes. In September 2015, 12 experts were appointed to develop a common set of quality indicators.

The identification and definition of indicators started in 2016. PAQS provided a follow-up to the work of the group of 12 experts from the health sector. Between January 2016 and May 2017, the expert group met seven times to outline the definitions of a common set of quality indicators for hospitals in Brussels and Wallonia.

The implementation strategy for the set of indicators started in 2017. At the beginning of the year, a call for participation was launched to test the common set of indicators in the Brussels and Walloon hospitals. PAQS has organized four test phases for the indicators with representatives of 22 voluntary hospital institutions and experts from organizations involved in the production of indicators. These exchanges led to the elaboration of use and interpretation recommendations for analyzing the results. This is a "reading scheme" to understand any differences inherent in the specificities of the different institutions.

At the beginning of 2018, the Brussels and Walloon authorities received the final report of the work and it is now time to ask what the next steps will be. The overall objective is to promote the optimal use of indicators to improve quality of care. It is important to encourage the internal use of indicators to monitor and evaluate quality improvement initiatives. Some indicators sometimes need to obtain external validation to be valid and reliable and to be used for publications and benchmarks. In the next step, the involvement and roles of the various stakeholders in the project must also be defined.

PAQS will launch a debate on the extension of the set, in order to concentrate on a number of pathologies or themes. This will enable a broader vision of the quality of our care and the necessary measures to be taken.
You can download the report that was handed over to the Brussels Walloon authorities here. This report describes the work of the 12 experts and the experiences of the institutions that participated in the test phases. Read also the description and definition of the chosen indicators and the recommendations for use and interpretation. Careful, this report does not describe how the authorities position themselves for the use of this set of indicators.

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